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Terms and conditions



Membership Terms and Conditions


These terms and conditions set out the conditions relating to joining the MA (Muse Academy) database.

Nothing in this statement is intended to limit any rights you have under the applicable area of consumer, or local law.


Your personal contact details

By joining MA (Muse Academy) you consent for your personal details to be held on our database. MA will need to contact you from time to time with information relating to your MA membership and MA publications.  Your professional contact details will be available to third parties (see below).  Your personal contact details would only be made available to third parties with your permission.

In this application we will ask you for an email address.  It is vital that we have a current email address for you, at all times, so that we can contact you with information about your MA membership and in some instances so that you can receive information about casting opportunities from third parties.

As a MA member, you can update your contact preferences at any time by logging onto our website. Alternatively you can email

Please see our Privacy Policy for further information


Your email address

MA uses email as its main method of communicating with its members. Information emailed to you may contain confidential information about you – for example, we may ask you to verify personal contact details. It is your responsibility to keep your email address up to date with MA, secure, and ensure that the relevant usernames / passwords are not known by anyone else.

MA cannot take responsibility for the successful delivery of email to your chosen email provider. Please ensure that you set up your spam filter / junk mail folder correctly to ensure that emails from MA (including automated emails) can be received.


Professional casting information

MA reserves the right to edit the information you supply, if it is more than sufficient for suitable display, or to amend or refuse or substitute any information tendered if MA reasonably considers it unsuitable or inconsistent with the general standard, appearance or policy of MA.


Our publications

Whilst every care is taken in the compilation of our directories, MA cannot be held responsible for any errors or omissions in the publication or reproduction of any matter supplied.

MA , whilst using every endeavour to publish punctually on the dates announced, is not to be liable for any delay in publication arising from any cause beyond its control.


Membership Criteria

Please note MA's criteria for membership.  Our Actors and Actresses membership is only open to professionally trained or experienced performers. Your membership may be refused based on the criteria set in each case, in which case you will be notified and a full refund will be supplied.


Uploading photos, video and audio clips

It is the responsibility of the MA member to ensure that they have full copyright clearance for all photography, voice-clips and showreels featured as part of their MA membership.


Showreels and voice-clips

Copyright is a legal right which exists in literary, dramatic, artistic and musical works. If you are taking a clip from previous professional work, in most cases the producers of that work will either have rights assigned to them or at least, a licence to the rights. Producers normally grant permission for you to use short clips completely free of charge – but you must check with them first and get their permission in writing.

If you are recording a clip from scratch especially for your showreel / voice-clips, remember that most 20th century scripts are still subject to copyright, and you should seek permission from the publisher.

Under MA’s terms you have the responsibility for clearing any material that you decide to use for your showreel or voice-clip. If there is any sort of dispute, MA will take your material offline until you clear the right to use the material.

You must not upload material that is unlawful, defamatory, abusive, obscene, discriminatory or otherwise inappropriate.

MA reserves the right to suspend or withdraw media upload facilities from members who violate our terms & conditions, and to remove material which it considers to be in breach of these terms & conditions.

MA reserves the right not to broadcast any material which it deems inappropriate.


Your IAG pages

On joining MA your details will go onto our website at the earliest opportunity.   You will then be sent an automated email (to the email address provided on your application) letting you know that your MA page is now live, and allowing you to review the details.  Should you require changes to your professional contact details then you should contact us immediately to have these amended on-line and noted for any printed publication, where relevant to your membership.

Your MA internet page is considered to be promotional tool for you, and a means for you to obtain exposure to potential hirers.  This is how MA would expect them to be circulated:

  • The MA web page (showing your name, contact(s), which would be either your agent/representative or self, height, eye colour and photograph) are circulated to industry professionals and some reference libraries on request.

  • MA asks for full information for those seeking a website subscription, and only allows this to be purchased where we are happy that the subscriber can offer valid professional work opportunities.  However, MA cannot take responsibility where false information may have been provided, and this is why we ask our members never to list personal/sensitive information on their internet page.  We also reserve the right to remove direct personal contact information where we see that a client has listed it.

  • Your individual page – showing your professional details (including name, contact(s), which would be either your agent/representative or self, physical details – including general appearance, skills, credits, notes added to your page by you, photograph(s), showreels and voice-clips) – can also be accessed in the following ways:

  • By passing on your website page URL address (this could include a hotlink from your agent or representative’s own website) or using it for another method as a means to promoting you.

  • By an industry professional, using the site, sending on a link to your CV (for instance a casting director sending a link to the director of a production, so that they can assess your suitability for a part), or the hirer using a link to your page as part of a production promotion (where agreed with the performer).

Because of the promotional nature of your page, MA cannot control its circulation by those parties mentioned above (whether in print or online).

Should you believe that your MA website page is being linked, without your consent, to any publicly available area of the internet, by an individual or organisation, other than your agent or representative, then please inform us via

We would always recommend that you do not list any personal contact details, or information that you would wish to remain private, on your MA web page, as it is a promotional tool.


The MA Link

MA tries to screen all castings before they are published. However, MA cannot take responsibility for information included in them.  MA does however apprise our industry users of their responsibilities in line with related legislation.  Should you have any concerns regarding the nature of a casting brief posted on MA please contact our offices immediately to report this.

Please note:  MA is not an employment agency.  It does not become involved in the casting process and cannot act on your behalf in any work related negotiations; we will only pass on messages from potential employers.   MA does not have access to any arrangements between worker and hirer relating to meeting or working venues, and other terms of employment; therefore workers or their representatives should use due diligence in reviewing their safety arrangements and the terms of any contract supplied by a hirer.  MA will not accept fees for work on behalf of any member; all payments for work must be arranged between the worker and the hirer, or their official representative.  


Website Security

We take all reasonable precautions to keep customer website transactions secure. We also have strict security procedures regarding the storage and disclosure of information.

MA cannot be held liable for any losses caused as a result of unauthorised access to the information provided by you.

The security of information and payments transmitted via the Internet cannot be guaranteed.  Any losses incurred or sustained by users who transmit information by means of email or other internet link shall be borne solely and exclusively by such user and in no event shall any such losses in whole or part be borne by MA.

Security advice note:  We recommend that when making an online transaction you do not use a public or shared computer or a device such as a laptop or cell phone while you are using public wireless networks.  Make sure that nobody can see your confidential details whilst you are typing, and close your browser when you have finished.  The computer you use to attach to our online payments system should be secure, and include the latest operating system, software and anti-virus updates.

Please see our Privacy Policy for more information


Payment for services

Your membership starts on submission of your application and will automatically continue each year unless otherwise specified by you. Or unless cancelled by you or MA (see below).

Where a payment is declined our Accounts Department will contact you for immediate settlement.  If the payment is outstanding after 7 days we will suspend your web CV and / or service.  If payment continues to be outstanding after 14 days we will cancel your subscription and / or service and should you wish to continue with your membership you will need to re-apply.

You will be charged in the currency as indicated at the checkout phase which, if not the country of your bank account, will be converted by your bank into the currency of your bank account, when processed.  We are not responsible for any additional fees your own bank may charge.

We accept Visa  /  MasterCard  /  Maestro (Switch)  /  Laser.

Should we find that you have been over-charged then we will refund to the card on which the order was placed.  If you believe that you have been over-charged then please contact our Accounts team via our email

Once you have submitted your payment details your order will automatically proceed, and we will not be able to stop the payment going through at this stage.  Should you have any concerns regarding a payment that has been sent through for processing please contact our Accounts team during office hours (9.00 am to 6pm) via our email

Please note:  MA never takes commission on work opportunities found by its members. 


Membership cancellation

MA reserves the right to refuse or cancel membership for any member without explanation.  In the event that membership is cancelled or refused by MA, a full refund will be given.

Subscription membership will continue until notice is given by the member that they wish to terminate.

If you contact us and ask to cancel with immediate effect we will then remove your web page (including any multimedia attached) immediately.  You would not be eligible for a refund in these circumstances.


Additional Information

Before agreeing to these terms and conditions please ensure you have read the following page relating to our terms of use for our website, as these form part of your conditions of membership Terms and Conditions of using our website

Please also read our Privacy Policy


Terms & Conditions



By using, you agree to the terms and conditions below.



“You” means the user of the Site, “We/us” means MA, “website” or “Site” means the sites located at on the World Wide Web, “Content” means the information and other material available within the Site.


Rights granted / rights reserved

You agree not to (or to facilitate any third party to) copy, transmit, distribute, publish, commercially exploit or create derivative works of the Content without prior permission from MA.



The site and the content (which includes Content that is supplied to us by third parties either directly or indirectly) is provided on an “as is” and “as available” basis and we make no warranties or representations, whether express or implied, in relation to the Site or the Content, including but not limited to, implied warranties or conditions or completeness, accuracy, satisfactory quality and fitness for a particular purpose.



You agree that MA shall not be liable for any loss or damage whatsoever arising directly or indirectly from or in any way connected with the Site or your use of or reliance upon the Content or any information you obtain by means of the Site or your use of or reliance upon the Content or any information you obtain by means of the Site or any bookings or purchases you make from third parties through your use of the Site, including, without limitation, damage for loss of profits, loss of business, or any other consequential or pecuniary loss (even where we have been advised of the possibility of such loss or damage).

Notwithstanding that appropriate steps have been taken to ensure that the information in our directories is accurate, MA (and those organisations on whose behalf we publish various directories) cannot accept liability for reliance placed on the contents and/or any omissions which may occur. Those employing performers or specialists from our directories must make their own enquiries of the performer / specialist to satisfy themselves that he/she is competent to perform the skills required.

You agree and acknowledge that you are solely responsible for evaluating any goods or services offered by third parties via the Site. You acknowledge any bookings or purchase of goods or services made with a third party via the Site shall be subject to the terms and conditions of the third party supplying the service and/or goods concerned and that we will not be a party to or in any way responsible for or liable to you in respect of any transactions between you and third parties.

We do not make any representations or warranties as to the security of any information you might be requested to give to any third party.


Availability of the site

You acknowledge that faults may lead to temporary unavailability of the Site and related e-mail services; and that the operation of the Site and related e-mail services may be adversely affected by conditions and performances outside our control, including, without limitation, transmission and telecommunications links between us and you and between us and other systems and networks.


Links to other sites

We may provide links to other websites. You acknowledge and agree that we are not responsible for the availability of such external sites, and do not endorse and are not responsible or liable for any content, advertising, products, services or other materials on or available from such sites.


Use of the site

You undertake:

  • not to use the content or e-mail services for any unlawful purpose;

  • that you shall not make any use of the Site or e-mail services such that the whole or part of the Site is interrupted, damaged, rendered less efficient, or the effectiveness or functionality of the Site is in any way impaired;

  • not to use the Site or its e-mail services for the transmission or posting of any computer viruses or any material which is defamatory, offensive or of an obscene or menacing character, or in such a way as to cause annoyance, inconvenience or needless anxiety; and

  • not to use a hotlink to a performer’s web-page on any publicly accessible internet site without their express permission. You also agree to remove any link to a performer’s web-page on their request.


Intellectual property

You acknowledge that all copyright, trademarks and all other intellectual property rights in the content shall remain vested in us.


Changes to these terms and conditions

We reserve the right to change these terms and conditions from time to time. By continuing to use the Site following such change you will be deemed to have accepted such change. It is your responsibility to regularly check these terms and conditions. If you do not agree to any changes made to them you must immediately stop using the Site.


Entire agreement

These terms and conditions (as amended from time to time) together with any document expressly referred to in them comprise the entire agreement between you and us.



Each provision of these terms and conditions excluding or limiting liability shall be construed separately, applying and surviving even if for any reason one or other provisions is held to be inapplicable or unenforceable in any circumstances.


No waiver

No waiver by us shall be construed as a waiver of any proceeding or succeeding breach of any provision.


Irish Law

These terms and conditions shall be governed by Irish law and you submit to the exclusive jurisdiction of the Irish Courts.


Website Security

We take all reasonable precautions to the keep customer website transactions secure. Secure card processing is carried out by Stripe on our behalf (

MA cannot be held liable for any losses caused as a result of unauthorised access to the information provided by you.

We also have strict security procedures regarding the storage and disclosure of information (see our Privacy Policy).

We recommend that when making an online transaction you do not use a public or shared computer or use a device such as a laptop or cell phone while you are using public wireless networks.

The security of information and payments transmitted via the Internet cannot be guaranteed. Any losses incurred or sustained by users who transmit information by means of email or other internet link shall be borne solely and exclusively by such user and in no event shall any such losses in whole or part be borne by IAG.


Website Subscription: Subscription Notification

We attempt to process all web subscription orders within four hours of receipt during office hours (our office hours: Monday – Friday 9.00- 6.00). However, this may not always be possible, although all orders would normally be processed within 24 hrs on a normal working day.


Website Subscription: Cancellations & refunds

You may not cancel this order once payment has been taken and you have been given full access to view the data on the MA website.


Website Subscriptions: Placing an order and our acceptance

Once you have completed your individual information you will proceed to a checkout screen. After you submit your subscription application our online payment provider will process your payment automatically. This does not represent acceptance of your order by us. Your professional credentials will subsequently be verified and we reserve the right to refuse your order within 5 days and refund your purchase costs (see ‘Right to refuse access’ section below).


Website Subscriptions: Right to refuse access

We reserve the right to deny access to the website:

  • If we are unable to verify your professional credentials. Only vetted industry professional actors may have access to the full MA website.

  • If we find after website access has been approved that a subscription was obtained by false information being provided then we reserve the right to end all access to our website, to protect our advertiser details. We would contact you prior to this happening to discuss the situation. We may also end access where we find that the site has been used for any fraudulent or criminal activity.

  • In the event of obvious inaccuracies in prices a refund will be given, except that we may fulfil your order at the correct price.

  • If we are unable to obtain payment authorisation from the issuer of your payment card.

Forwarding enquiries to IAG members

IAG has a duty of care to its members and reserves the right not to forward any material it deems inappropriate or offensive.

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